DFRNT

Urgent Couriers is more than just a courier company — they’re a software company in disguise. As Auckland’s leading point-to-point delivery service, they’ve built a reputation on speed, reliability, and innovation.

Their success is underpinned by a suite of internally developed software tools that power everything from parcel tracking to gig-economy driver management. In 2024, they took a bold step forward by launching Deliver Different — a new commercial platform built on the same technology that has helped make their courier business a success.

The Challenge:

Urgent Couriers had already built a solid foundation with their in-house software team, but launching Deliver Different (DFRNT) as a standalone SaaS platform meant they needed to scale with confidence. Their applications had largely been hosted on-premise, and while functional, this setup wasn’t optimal for a modern, cloud-native product launch.

The Solution:

We partnered with Urgent Couriers to lay the technical foundation for the DFRNT platform, helping their team move quickly and with confidence.

Our work included:

• Designing a scalable cloud architecture on AWS to support the suite of DFRNT apps
• Setting up infrastructure as code and pipelines to modernise deployment processes
• Advising on DevOps and CI/CD best practices to improve delivery speed and reliability
• Collaborating closely with their internal team to ensure knowledge transfer and long-term success

By supporting their internal developers with hands-on collaboration and clear architectural direction, we helped them go from plan to production faster — without sacrificing quality or future flexibility.

With a modern, well-built cloud solution behind them, they now have the opportunity to expand into the US market and offer their platform to other courier businesses around the world.

deliverdifferent.com